Informed Decisions: Leadership Conversations and Q&A with Randall Craig (Video)

You know your business better than anyone: your strategy, priorities, and business risks. But you don’t know what you don’t know. To help you make better informed high-stakes decisions, INFORMED DECISIONS shares new ideas, been-there-before advice, and sometimes, a reality check. Each episode focuses on one pressing leadership or strategy topic. In 30-60 minutes, gain strategic perspective, along with practical (and tactical) ideas that can help. Informed Decisions with Randall Craig is not “just another podcast” – go behind the scenes and listen in for yourself what it’s like working with a proven business growth coach, serial entrepreneur, and Hall of Fame speaker.

Episodes

Jun 16, 2026

33 min

💥Leadership Retreats: Mistakes to Avoid Part 1
 
For a deeper dive into how to plan and structure your executive offsites and team development for max impact, we are sharing here the recording of our very popular opening-the-kimono knowledge share Q&A session on leadership retreats mistakes to avoid. 
 
Topics include:
↳ Corporate Values: Being strategic to highlight and reinforce desired corporate values and behaviors into the retreat design
↳ Addressing the elephant in the room
↳ Team building activities vs relationship building activities

Jun 16, 2026

33 min

Jun 9, 2026

35 min

💥Who's Running Your Company: Achieving High Employee Engagement Part 2
 
Closing out this important topic on the core leadership skill of engaging our employees. We are all moving at high speed; let’s take this half hour to try to get into the heads of our employees to help them do their best for you and your organization, and vice versa. 
 
Topics include:
↳ How does an eager, motivated, capable, resourceful new employee end up checked out, burned out, and disengaged…?
↳ Making the business case for a budgets for employee engagement investments such as training, retreats, etc.
↳ How to give our employees the space to recommit to the organization and reengage.

Jun 9, 2026

35 min

Jun 2, 2026

36 min

💥Who's Running Your Company?: Achieving High Employee Engagement Part 1
 
Understanding how to develop a loyal, diligent, and high-performing team is a key leadership skill… and yet, all the stats point to the same thing: Employees have become disengaged from their work in record numbers. If this is true at your shop… who’s running your company?? 
 
Topics include:
↳ Is 100% employee engagement even possible?
↳ How can leaders and managers know they have done enough to support, motivate, incentivize their employees to engage them?
↳ Evaluating employee engagement at the individual level vs the staff as as a whole.

Jun 2, 2026

36 min

May 26, 2026

30 min

💥Succession Planning: Future-Proofing Your Organization: Part 2
 
In part 2 on this topic, we close up talking about the tight connection between employee engagement and succession planning, as well as personal brand development of key employees as part of succession strategies. 
 
Topics include:
↳ How long does it take to bring someone up to the executive level?
↳ When boards succession plans: How to get boards on side?
↳ Personal brand development as part of succession planning strategies

May 26, 2026

30 min

May 19, 2026

28 min

💥Succession Planning: Future-Proofing Your Organization: Part 1
 
Even if an AI bot is your planned successor, any succession plan is better than no succession plan. Succession planning should not be scary; it’s good for business. In this two-parter, we share key considerations for successful succession planning. 
 
Topics include:
↳ Normalizing succession planning when leaders may feel replaceable.
↳ Fear of “putting all your eggs in one basket”: Training employees when they can leave at any time.
↳ Specifying long-term notice in employee contracts.

May 19, 2026

28 min

May 12, 2026

27 min

💥Member Value, Non-Dues Revenue, and New Association Business Models: Part 3
 
This part 3 wraps up our conversation for association and nonprofit staff by tackling the tensions that exist in the industry: saturated markets, attitudes towards sponsorships, the new member vs long-time member experience gap, and more. 
 
Topics include:
↳ Associations often offer perks to new members, but what about their existing loyal members? Where should the balance be?
↳ How can we do sponsorships differently to avoid the tension between members and sponsors?
↳ Associations are often operating in a saturated market; what considerations should be made for M&A and competitive analysis?

May 12, 2026

27 min

May 5, 2026

28 min

💥Member Value, Non-Dues Revenue, and New Association Business Models: Part 2
 
In this part 2 we reach deep to ask the existential question: Is transformation in the association space really possible? What would it take to see a new business model? And are there really new ways to drive non-dues revenue? 
 
Topics include:
↳ Is transformation possible for association given the current culture?
↳ How can we persuade current association staff to see the benefits of running their associations like a business?
↳ Are there really new ideas for non-dues revenue?

May 5, 2026

28 min

Apr 28, 2026

27 min

💥Member Value, Non-Dues Revenue, and New Association Business Models: Part 1
 
This one is for our clients and colleagues in the association and not for profit space, but the conversation around value to clients and being brave enough to change the status quo remains relevant across industries. There was so much to talk about this became 3 episodes! 
 
Topics include:
↳ Why don’t we see more significant “transformation” and reinvention in the association industry?
↳ If an association relies on non-dues revenue (eg. products and services) to survive, what is the distinction between running an “association” and a “business”?
↳ What pressing challenges is the association industry facing?
 

Apr 28, 2026

27 min

Apr 21, 2026

26 min

💥Digital vs Transformation: A Leadership Discussion Part 2💥
 
Closing up our conversation and Q&A on digital transformation with more perspective, strategy, and practical tactics.
 
Topics include:
↳ Planning vs Action i.e. speed of decision making: How important is a robust planning and research phase vs speed to implementation or speed to market?
↳ Does “digital transformation” have to be all encompassing? Can’t modernization and digitization or automation be enough? , and
↳ Digital transformation: Investing in technology or investing in people?

Apr 21, 2026

26 min

Apr 14, 2026

30 min

💥Digital vs Transformation: A Leadership Discussion Part 1💥
This session is for anyone who feels their organization may have outgrown their current tech stack. Let's answer the questions: Is the prospective digital change really strategic? Is it really transformative? And what management practices need to be updated?
Topics include:
↳ Understanding the difference between having a ‘strategy’ and having a ‘plan’ (and why it’s important).
↳ If 50% of organizational transformation projects fail… what aren’t we learning from the mistakes of others?
↳ How can we use AI in our digital transformation?

Apr 14, 2026

30 min

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